Privacy Policy

Welcome to Speaksy. We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information when you use our AI-powered language learning services.

We collect information that you provide directly to us, including: account registration information (name, email, password), profile information (age, native language, target languages), learning progress and performance data, conversation recordings with AI tutors for improvement purposes, payment and billing information, and device information and usage data.

We also collect information automatically through your use of our services, such as IP address, browser type, operating system, pages visited, time spent on pages, and interaction patterns with our learning modules.

We use your information to: provide and improve our language learning services, personalize your learning experience and recommendations, process payments and manage your subscription, communicate with you about your account and services, develop new features and analyze usage patterns, ensure platform security and prevent fraud, and comply with legal obligations.

Your conversation data with AI tutors is used to improve our AI models and provide better learning experiences. We never sell your personal information to third parties.

We may share your information with: service providers who assist in operating our platform (payment processors, cloud hosting, analytics), business partners for integrated features (with your consent), law enforcement when required by law or to protect rights and safety, and potential buyers in case of merger, acquisition, or sale of assets.

We ensure all third parties agree to protect your data in accordance with this Privacy Policy and applicable laws.

We implement industry-standard security measures to protect your personal information, including: encryption of data in transit and at rest, secure authentication and access controls, regular security audits and vulnerability assessments, employee training on data protection practices, and incident response procedures.

While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and enable two-factor authentication.

We use cookies and similar technologies to: remember your preferences and settings, analyze platform usage and performance, provide personalized content and advertisements, and enable social media features. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

You have the right to: access your personal information, correct inaccurate data, delete your account and associated data, export your data in a portable format, opt-out of marketing communications, and withdraw consent for data processing.

To exercise these rights, please contact us at privacy@getspeaksy.com. We will respond to your request within 30 days.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account information is retained until you request deletion. Learning progress data is kept to maintain your learning history. Payment information is retained as required by law and for accounting purposes. After deletion, some information may be retained in backup systems for up to 90 days.

Speaksy is designed for users aged 16 and above. We do not knowingly collect personal information from children under 16. If we discover we have collected information from a child under 16, we will promptly delete such information. Parents or guardians who believe we may have collected information from a child should contact us immediately.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy, including standard contractual clauses and Privacy Shield frameworks where applicable.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or through a prominent notice on our platform. Your continued use of Speaksy after changes indicates your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Email: privacy@getspeaksy.com, Address: Speaksy Inc., 123 Learning Lane, San Francisco, CA 94102, United States. We are committed to resolving any privacy concerns you may have.